About us
We fix what the big chains tell you to replace.
An independent repair bench in Oakville. Published fixed prices, honest turnaround, and a 90-day warranty on the part and the labour — because a repair should outlast the advice to buy a new one.
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Board-level work
Not just part swaps
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One technician
Quotes and repairs it
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90-day warranty
Part and labour
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Booked in, not queued
Honest turnaround
What makes our bench different
Four things we do not compromise on, whatever the job is worth.
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Upfront, fixed pricing
Every repair has a published price before you hand anything over. No diagnosis fee, no surprise bench charge, and nothing added without asking you first.
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A real 90-day warranty
Both the replacement part and the labour are covered. If the same fault returns inside 90 days it goes to the front of the queue and costs you nothing.
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Turnaround we stand behind
Estimates are in business days and based on parts we actually hold. If something changes you get a call, not a surprise when you arrive.
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One bench, no middlemen
Nothing is posted out to a third party. Your device is opened, repaired and tested at one address by the person who quoted you.
How a repair works
Four steps, and you know the price before step three begins.
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Step 1:Drop off or send it in
Bring it to the workshop during opening hours, or post it to us. Either way you keep the same job number.
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Step 2:We open it and diagnose
The device is inspected on the bench, not guessed at from the symptoms. Diagnosis is free either way.
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Step 3:You approve the price
We confirm the fixed price and the turnaround. Nothing gets repaired until you say yes.
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Step 4:Tested, then handed back
Every repair is tested against the original fault before it leaves. You get the part warranty in writing.
Questions about how we work
Do you really fix things other shops refuse?
Usually, yes. Board-level faults — blown power rails, corroded ports, failed charge ICs — are the work we are set up for. If a repair is not economic we say so and charge you nothing.
Is the price you quote the price I pay?
Yes. Every catalogued repair has a fixed published price, and we confirm it before starting. If we find secondary damage we stop and ask rather than adding to the bill.
Will you wipe my console?
No. Physical repairs — port replacement, power work, thermal servicing — do not touch internal storage. Your games, profiles and saves stay exactly as they were.
Can I watch the repair happen?
Walk-in customers are welcome to wait for same-day work. For anything that goes on the bench overnight we will call you the moment it is tested and ready.
Come and see the bench
Walk-ins are welcome. If you are bringing a console, the unit on its own is all we need unless the fault is with a cable or controller.
Workshop
Level Up Repair
128 Grovewood Common, Oakville, Ontario, L6H 0X3
Opening hours
- Monday–Friday
- 09:00–18:00
- Saturday
- 10:00–16:00
Got something faulty on your desk?
Tell us what it is doing and we will tell you whether it is worth repairing — before you commit to anything.
No Fix, No Fee. Walk in at our Oakville workshop during opening hours, or send it to us.